REFUND & RETURN POLICY - VIBEHYPE

VIBEHYPE

DIGITAL OBJECTS. PHYSICAL PRESENCE.

REFUND & RETURN POLICY

BECAUSE MANY OF OUR PRODUCTS ARE PRINT-ON-DEMAND AND DIGITAL, SPECIFIC REFUND RULES APPLY.

PHYSICAL PRODUCTS (PRINT-ON-DEMAND)

ALL PHYSICAL PRODUCTS ARE PRODUCED ON DEMAND. WE DO NOT ACCEPT RETURNS FOR:

– WRONG SIZE SELECTED
– CHANGE OF MIND
– INCORRECT ADDRESS PROVIDED BY CUSTOMER

HOWEVER, WE WILL OFFER A REPLACEMENT OR REFUND IF:

– THE ITEM ARRIVES DAMAGED
– THE ITEM HAS A MANUFACTURING DEFECT
– THE WRONG ITEM WAS RECEIVED

TO REQUEST A REPLACEMENT OR REFUND, CONTACT US WITHIN 14 DAYS OF DELIVERY AND INCLUDE PHOTOS OF THE ISSUE.

DIGITAL PRODUCTS

DUE TO THE NATURE OF DIGITAL DOWNLOADS, ALL DIGITAL PRODUCT SALES ARE FINAL.

REFUNDS ARE NOT PROVIDED ONCE THE FILE HAS BEEN DOWNLOADED OR ACCESSED.

IF YOU EXPERIENCE TECHNICAL ISSUES WITH A FILE, CONTACT SUPPORT AND WE WILL ASSIST YOU.

ORDER CANCELLATION

ORDERS CAN BE CANCELLED ONLY IF PRODUCTION HAS NOT STARTED YET.
PRINT-ON-DEMAND ORDERS ENTER PRODUCTION QUICKLY, SO CANCELLATION IS NOT GUARANTEED.

CONTACT

support@vibehype.net